Terms of Service
Table of Contents
1. Acceptance of Terms
Welcome to Ebee Solutions! These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Ebee Solutions ("Company," "we," "us," or "our").
Important Notice
By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our services.
These Terms apply to all visitors, users, and others who access or use our services, including our website and any digital products we develop.
We may update these Terms from time to time. We will notify you of any material changes, and your continued use of our services constitutes acceptance of the revised Terms.
2. Description of Services
Ebee Solutions provides digital technology services, including but not limited to:
Software Development
Custom web and mobile application development services
Digital Products
Self-sustaining digital platforms and solutions
Consultation Services
Technology consulting and strategic planning
Support Services
Ongoing maintenance and technical support
Service Availability: We strive to maintain high service availability, but we do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.
3. User Accounts and Responsibilities
3.1 Account Creation
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding your account credentials.
3.2 Account Security
Password Security
Use strong, unique passwords and keep them confidential. You are responsible for all activities that occur under your account.
Unauthorized Access
Immediately notify us of any unauthorized use of your account or any other breach of security.
Account Updates
Keep your account information current and accurate. Update your details when necessary.
4. Acceptable Use Policy
You agree to use our services responsibly and in compliance with all applicable laws and regulations.
✓ Permitted Uses
- Use our services for legitimate business and personal purposes
- Access and use our services in accordance with these Terms
- Provide feedback and suggestions to improve our services
- Share our services with others (subject to our intellectual property rights)
✗ Prohibited Uses
Illegal Activities
- Violating any applicable laws or regulations
- Engaging in fraudulent or deceptive practices
- Infringing on intellectual property rights
Security Violations
- Attempting to gain unauthorized access
- Interfering with service operations
- Introducing malware or harmful code
Abuse & Harassment
- Harassing or threatening other users
- Posting offensive or inappropriate content
- Spamming or sending unsolicited messages
Commercial Misuse
- Reselling our services without permission
- Using services for competitive purposes
- Reverse engineering our products
5. Intellectual Property Rights
5.1 Our Intellectual Property
The services, including all content, features, and functionality, are owned by Ebee Solutions and are protected by international copyright, trademark, and other intellectual property laws.
5.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or business use, subject to these Terms.
License Restrictions:
- You may not modify, distribute, or create derivative works
- You may not reverse engineer or attempt to extract source code
- You may not remove or alter any proprietary notices
- Commercial use requires separate licensing agreement
5.3 User-Generated Content
You retain ownership of content you create or submit through our services. However, you grant us a license to use, modify, and display such content as necessary to provide our services.
6. Privacy and Data Protection
Your Privacy Matters
We are committed to protecting your privacy and personal information. Our collection, use, and disclosure of your information is governed by our Privacy Policy.
Read Our Privacy PolicyData Processing
By using our services, you consent to the processing of your personal data as described in our Privacy Policy, including:
Data Collection
Information you provide and usage data we collect
Data Use
Processing data to provide and improve our services
7. Disclaimers and Limitations of Liability
Important Legal Notice
The following disclaimers and limitations apply to the maximum extent permitted by law.
7.1 Service Disclaimers
"AS IS" BASIS
Services are provided "as is" without warranties of any kind, express or implied.
NO GUARANTEE
We do not guarantee continuous, uninterrupted, or error-free operation.
7.2 Limitation of Liability
To the maximum extent permitted by law, Ebee Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Service interruptions or delays
- Third-party actions or content
- Security breaches beyond our reasonable control
8. Termination
8.1 Termination by You
You may terminate your account and stop using our services at any time by contacting us or following the account closure procedures in your account settings.
8.2 Termination by Us
We may terminate or suspend your access immediately, without prior notice, if you:
- Violate these Terms or our policies
- Engage in fraudulent or illegal activities
- Pose a security risk to our services or other users
- Fail to pay required fees (if applicable)
8.3 Effect of Termination
Upon termination:
- Your right to use the services will cease immediately
- We may delete your account and associated data
- Certain provisions of these Terms will survive termination
- You remain liable for any outstanding obligations
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.
9.2 Dispute Resolution
1 Direct Communication
Contact us directly to resolve any disputes amicably before pursuing formal legal action.
2 Mediation
If direct communication fails, we encourage mediation through a mutually agreed mediator.
3 Legal Jurisdiction
Any legal proceedings shall be subject to the exclusive jurisdiction of Nigerian courts.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Address
Ebee Solutions
Kano, Kano State
Nigeria
Legal Assistance
For legal matters, contract questions, or dispute resolution, please use the email above and clearly mark your message as "Legal Inquiry" in the subject line.