Privacy Policy
Table of Contents
Introduction
Ebee Solutions ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or interact with our services.
By using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our newsletters or updates
- Use our products or services
- Participate in surveys or feedback sessions
- Apply for job opportunities
1.2 Types of Personal Information
- Contact Information: Name, email address, phone number
- Professional Information: Company name, job title, industry
- Communication: Messages, inquiries, and feedback you send us
- Technical Information: IP address, browser type, device information
- Usage Information: How you interact with our website and services
1.3 Automatically Collected Information
We may automatically collect certain information about your device and usage patterns, including log files, cookies, and similar tracking technologies to improve our services and user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Communication
- Respond to your inquiries and requests
- Send you updates about our services
- Provide customer support
Service Improvement
- Analyze usage patterns and preferences
- Develop and improve our products
- Personalize user experience
Security & Legal
- Protect against fraud and abuse
- Comply with legal obligations
- Enforce our terms of service
Analytics
- Monitor and analyze service usage
- Generate insights for business decisions
- Measure marketing effectiveness
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data transmission and storage encryption
Access Control
Limited access on need-to-know basis
Regular Updates
Continuous security monitoring and updates
Data Retention
Information kept only as long as necessary
5. Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access
Request copies of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete information
Right to Erasure
Request deletion of your personal information under certain circumstances
Right to Data Portability
Request transfer of your data to another organization
To exercise any of these rights, please contact us at support@ebeesolutions.com. We will respond to your request within 30 days.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this page
- Sending you an email notification (for significant changes)
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mailing Address
Ebee Solutions
Privacy Department
Kano, Kano State
Nigeria
Response Time
We aim to respond to all privacy-related inquiries within 30 days.